multichannel

Renewed surge in current account fraud...

Posted on Feb 10 2016 by
Current account fraud surged again in 2015, as new figures show it continues to be the most targeted financial product. Detected fraud rates for current account applications soared last year from 73 in every 10,000...

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One in two of us get frustrated at lengthy application proce...

Posted on Feb 26 2015 by
Lengthy application processes are the number one frustration felt by more than half (51%) of UK adults when applying for financial products and services....

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Three critical challenges for online gaming – complian...

Posted on Jan 21 2015 by
A major challenge for gaming companies is how to comply with the latest regulations, with minimal operational impact. New HMRC regulations unveiled in December last year, mean that all businesses offering online gaming to UK...

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Eight tips to avoiding fraud on an industrial scale...

Posted on Nov 06 2014 by
Commercial fraud costs, it’s on the rise and the villains are getting faster, smarter and more sophisticated. Industry and commerce looks like an enormous leaking bucket of cash to fraudsters, offering huge opportunities. Last...

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Are regulators now set to turn their attention to anti-money...

Posted on Oct 18 2014 by
Recent history is already littered with a slew of global scandals hinging on failures by institutions to effectively get to grips with precisely who they are transacting with. The resulting fines and levies have prompted vows...

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Grab the attention of your best customer...

Posted on Jul 14 2014 by
Simon Martin is the Managing Director for Cross Channel Marketing We all know that it is imperative to have a single view of your customer – who they are, what they want, and how they interact with your brand. But...

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Fraud Report 2014...

Posted on Jun 30 2014 by
The financial services sector continues to make headway in the fight against fraud, with the number of suspect cases being detected and prevented on the rise. In some parts of the industry, such as insurance, fraud is at an...

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How can banking move forward in post-crisis Britain?...

Posted on May 29 2014 by
The UK banking and financial services sector now faces a new world that is being transformed through regulation, changing customer behaviour and new technologies.  We have launched a new series of insight papers named Banking...

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Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as, marketing and customer insight, credit risk management, identity and fraud, payments and collections.

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