What is a reputation score?

A reputation score helps you understand your business’s online reputation and compare it to that of your competitors.

It is calculated based on a business’s performance across a variety of important online areas including: reviews, social, surveys, reach, visibility etc. The reputation score also takes into account the local market and industry. This allows you to benchmark your business and see how your business stacks up to the competition in terms of online reputation. The reputation score is calculated on a 1,000 point scale, where 1,000 is the highest possible rating on the scale and 0 is the lowest.

 

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