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New regulations from the Financial Conduct Authority (FCA) have led to a new category of risk – Conduct Risk. The main focus will now be around putting the customer at the heart of decision-making.
In our free guide, you will discover:
- What the FCA is trying to achieve with their new guidelines.
- The impact on your company in real terms, and the benefits to both you and your customers of taking a more customer-centric vision and operating model.
- How you can assess affordability and suitability to ensure that you are delivering the right products and services to the right customer.