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Contact us about
Experian CreditExpert

  1. phone

    0344 481 0800 or
    0800 013 88 88

    Monday to Friday 8am to 7pm. Saturdays 8am to 4pm.
    Calls to 0344 numbers are charged at the national UK landline rate and are usually inclusive of monthly phone contract packages. 0800 numbers are free to call from UK landlines and mobiles but calls from business mobile phones may be chargeable. Calls may be recorded for training and monitoring purposes.
  2. emailhelp@creditexpert.co.uk
  3. phoneCreditExpert
    PO BOX 7710
    Nottingham
    NG80 7WE
  4. phone Social Media: facebook

Contact us about CreditMatcher

Contact us about
£2 Statutory Credit Report

  1. post Customer Support Centre
    Experian Ltd
    PO BOX 9000
    Nottingham
    NG80 7WF
  2. info Please include the credit reference number and your contact details when contacting us. Note that we can only resolve your £2 Statutory Credit Report disputes by email or post.

Contact us about ProtectMyID

  1. phone

    0344 481 0001

    Monday to Friday 8am to 7pm. Saturdays 8am to 4pm.
    Calls to 0344 numbers are charged at the national UK landline rate, and are usually inclusive of monthly phone contract packages. Calls may be recorded for training and monitoring purposes
  2. emailcustomerhelp@
    protectmyid.co.uk

  3. post ProtectMyID
    PO BOX 9639
    Nottingham
    NG80 1AE
  4. www Existing Member Login: ProtectMyID Login

Contact us about Autocheck

  1. phone

    0870 013 1696

    Monday to Friday 9am to 5pm.
  2. emailautocheck@uk.experian.com
  3. post AutoCheck Service Support
    The Sir John Peace Building
    Experian Way
    NG2 Business Park
    Nottingham
    NG80 1ZZ

Make a complaint

  1. infoDissatisfied with an Experian consumer product?
    Download our Complaints Procedure (PDF, 35 KB)