James
My mother died in 2002. She never owed a penny in her life but is unfortunately now a victim of identity theft after her death. The persons are using her identity to order goods from the Internet.
My brother keeps receiving debt collection letters and threats of bailiffs/courts etc in my mother's name at his address. My mother lived in Croydon and my brother in Brighton, but many agencies, banks and other contacts had his address as a forwarding address. After four years he cannot take any more of this, but it seems he may have to put up with it for the rest of his life.
The police have informed him that they cannot act, as no crime has been committed against him, only against the Internet companies that are sending out the goods. The debt collectors and Internet companies have informed him that they cannot give the address of where the goods are being sent because this is confidential.
For the past 4 years he has been under constant threat of court action or having bailiffs taking items from his house, but it seems there is absolutely nothing he can do.
Can you suggest anything?
Sue, West Wickham
Sue
This is awful and I feel really sorry for you and your brother. It's bad enough when your mum dies but when identity fraudsters abuse her memory it's very hard to take. And unfortunately deceased fraud, which is what it's called, is a growing problem. These criminals have no regard for the feelings of bereaved relatives. But help is at hand. Experian has set up a special team to help victims of fraud recover their identities quickly and painlessly and they be able to help you and your brother put a stop to the misuse of your mother's identity. If you have the grant of representation from the probate registry we will be able to send you a copy of your mother's credit report. Even if you don't have this document we will still be able to look into the matter for you and take steps to hopefully stop any further fraud from taking place. Please contact our Victims of Fraud team. I really hope we can help put an end to this distressing ordeal for you and your brother, and as quickly as possible.
James