Get your FREE Experian credit report and score!*
- Free Experian credit report*
- Free Experian Credit Score*
- Free email and text alerts
- Identity Fraud Expenses Insurance**
- Dedicated UK based call centre
Checking your Experian credit report will not lower your score!
If you are a Credit Expert customer you can contact the customer services team with any questions specific to your credit report.
Please log in to your account and go to the contact us page to contact the member support team.
* Monthly fee applies after trial, new customers only. You may cancel your trial anytime during the 30-day trial period without charge. Free trial period starts on registration – further ID verification may be required to access the full service which may take up to 5 days.
** As part of your CreditExpert membership, we provide Identity Fraud Expenses Insurance.
Explore our Help Centre
Our credit report centre is full of information on what 's in your credit report and how to improve your credit rating.
Find out how to protect yourself from identity fraud and what to do if you're a victim.
How can I protect my ID following purse theft?
I have had my purse stolen with all my bank and store cards and several forms of ID (photographic and non-photographic) which have my address and date of birth. How can I best protect my identity?.
Sorry to hear about this – you must be quite worried. Adding some security features to your credit report would be a sensible move and should give you some peace of mind. The easiest way to do this with all three credit reference agencies is by arranging for a CIFAS Protective Registration. For a one-off fee of £20, a marker will be added to your credit reports at all three credit reference agencies to warn lenders to take extra care when assessing an application in your name. If you obtain your Experian credit report you can also take additional measures if you wish, such as adding a note to your report including a password. You can get expert advice on this from our Customer Support Centre and, if you find anything on your report to indicate that fraud has already taken place, our Victims of Fraud team will be on hand to help you set the record straight.