Get your FREE Experian credit report and score!*
- Free Experian credit report*
- Free Experian Credit Score*
- Free email and text alerts
- Dedicated UK based call centre
Checking your Experian credit report will not lower your score!
If you are a Credit Expert customer you can contact the customer services team with any questions specific to your credit report.
Please log in to your account and go to the contact us page to contact the member support team.
* Monthly fee applies after trial, new customers only. You may cancel your trial anytime during the 30-day trial period without charge. Free trial period starts on registration – further ID verification may be required to access the full service which may take up to 5 days.
Explore our Help Centre
Our credit report centre is full of information on what 's in your credit report and how to improve your credit rating.
Find out how to protect yourself from identity fraud and what to do if you're a victim.
Can I pay to boost my credit rating?
I heard you can pay to boost your credit score. Is this true and if so how much?
Well there’s no credit rating magic wand, but if you trawl the internet you’ll probably find no shortage of so-called ‘credit repair’ firms claiming there is and willing to take your hard-earned cash. Credit reports are entirely factual. Adverse information such as a court judgment or account default can’t be erased ahead of time just because it’s embarrassing or inconvenient. But there are plenty of things you can do yourself to build a better credit rating, often at little or no cost. The timescales for seeing a significant improvement depend on what is recorded of course. The best place to start is by getting a copy of your credit report and, with the help of advice and tools on this website, working out the things you can do to improve the story your report tells to prospective lenders. Some improvements might be obvious, such as paying off an old bad debt. But others might require guidance, such as how you are using your revolving credit – flexible credit products such as cards and mail order accounts. A handy way to measure you progress is by using the Experian Credit Score, which is free to new customers for the first month. This helps you understand how a lender might rate your personal credit history right now and provides tips on what you can do and changes you can make to build a better credit rating in the future. Good luck. (December 2013)