Briefing papers
Please select the briefing paper you wish to download from the list below.
| Publication Title | |
| Surviving the recession: seven quick wins to maximise collections effectiveness | Download |
| Risk, reward and the SME lending imperative | Download |
| Accelerating collections return on investment: an agile approach to implementing a new collections system | Download |
| What does the new Banking Code mean for today's Collections Managers? | Download |
| Improving Basel II Credit Risk Ratings | Download |
| Applying the principles of business intelligence to improve collections performance | Download |
| The CEO's guide to collections | Download |
| Identifying the optimum collections strategy through the use of champion challenger analytical tools | Download |
| Customer level collections in the water industry | Download |
| The importance of a good collector interface to improve business performance | Download |
| Guidance on the use of Experian credit bureau data to aid collections activity | Download |
| Surviving the Credit Crunch: 7 key strategies to maximise collections effectiveness | Download |
| Implementing a customer centric collections environment | Download |
| Debt collection agencies: the key to improved recoveries? | Download |
| How to streamline a debt portfolio to maximise the gain from a successful asset sale | Download |
| The benefits of a dedicated collections system | Download |
| Using digital communications to competitive advantage in collections | Download |
| Early collections outsourcing: an innovative approach to debt management in challenging market conditions | Download |
| The value of implementing scoring in the collections process | Download |
| Mortgage arrears in the current climate: to seize or not to seize | Download |
| How to motivate your collections team with incentives that work | Download |
| Realising the benefits of a new generation of collections system | Download |
| Revenue management strategies in the new consumer credit markets | Download |
| The psychology of debt | Download |
| Information quality in the consumer collection environment | Download |
| Achieving return on investment from modern revenue management and collection systems | Download |
| The impact of Sarbanes-Oxley on the collections process | Download |
| Trends in telecoms revenue assurance | Download |
| The impact of effective use of tone of voice in collection letters | Download |
| The fraud report | Download |
Enquiry form
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