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Joe and his new partner Sally decide to buy their first house
It’s not long before Joe and Sally are looking to buy their first home together – a little three-bedroom terrace in a nice area.
Sally’s ‘Money Advice Website’ recommends changing insurer regularly to get the best deals.
So, rather than just ring his insurer, Joe goes online to find the best deal – they need buildings and contents insurance now. He picks the cheapest offer and clicks through to fill in all his details.
Joe mentions one claim for home contents at his old place…but the insurer reminds him that in fact he’d made two.
Since this looks like an honest mistake, he’s moving to a lower crime area…and is a new customer, the price he ends up with is still very reasonable.