Utilities Podcasts

On-demand access to our on-going series of
podcasts, delivered by our industry experts

Contact us

General enquiries: 0844 481 5638
9:00am - 5:15pm Monday - Friday

Request a call back

To speak with one of our utilities experts, please submit your details below and we will be in contact with you shortly.

Click on the play buttons below to listen to the podcast episode you require

Episode 1: The home move process

Listen to our resident home move expert, Ian Parry, as he talks about three key topics related to this critical industry issue:

  1. Consumers' failure to inform their utilities provider of a home move
  2. Fraud within the home move process
  3. The ability to offer the customer appropriate payment terms


Episode 2 - Smart Meters

In episode 2 of our podcast series, Ian Parry talks about the main challenges around smart metering including:

  1. How can value be driven from smart metering
  2. How will collections strategies change with the introduction of smart meters
  3. What considerations should be made when rolling out a smart meter deployment plan


Episode 3: Fuel poverty and increasing price rises

In this podcast, Andrew Toone our resident fuel poverty expert looks at the latest energy price rises and how it impacts this industry issue:

  1. How to define a fuel poor account
  2. What can the industry do to help fuel poor households
  3. What are the key solutions that are being discussed to tackle fuel poverty issues


  • © 2017 Experian. All rights reserved