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Credit assessment in residential energy supply: Unlocking financial benefit and delivering enhanced customer experiences

Key takeaways include:
- The critical importance of utilising credit assessment
- How to generate value for shareholders, employees and customers
- How credit assessment can benefit customer take on, customer management and collections
- How to successfully implement credit assessment within your business

Insight and agility: An updated guide to optimising collections in utilities

Key takeaways include:
- The opportunities presented by smart metering
- The development in delinquency prevention strategy
- How to optimise collection activity through prioritisation and personalisation
- Improving debt management with easier payment methods
- The benefits of outsourcing

Data sharing in residential water supply: Unlocking financial benefit and delivering enhanced customer experiences

Key takeaways include:
- The importance of using credit information to understand a customer’s ability to pay
- The importance of organisations sharing data
- How to generate value for shareholders, employees and customers
- How data sharing  can benefit customer take on, customer management and collections
- How to successfully implement the practice of data sharing to your business

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