Contact an Experian gaming expert and download our gaming datasheets brochures
Submit your details in the form below
Solution Finder
Verify age & identity, reduce the cost of acquisition and optimise on-boarding by validating bank details quickly and efficiently.
Issues:
- Additional proof of age/identity beyond automated checks may be required
- Checking ID via paper based proofs is slow and inconvenient for players
- Slow and complex ID checking at point of player acquisition is expensive and may turn people away unnecessarily
- Paper based proofs provide fraudsters with an easy opportunity to gain acceptance using forged documents
-
Genuine applicants may delay or reconsider playing whilst they find and send in documentation
Solutions:
Benefits:
- Speed up application processing by checking ID instantly at the point of application
- Prevent fraud by highlighting developed identities
- Automate and reduce subjectivity of interactive questioning for manual referrals
- Allow customers to start playing quickly and easily, without paper based proofs
Issues:
- Players must be over 18
- Additional proof of age/identity beyond automated checks may be required
- Slow and complex ID checking at point of player acquisition is expensive and may turn people away unnecessarily
- Fraudulent use of cards or bank accounts that don’t belong to the player
-
Negative publicity if the account details were stolen
Solutions:
Benefits:
- Prevent under-age gaming by automatically checking an individual’s age
- Automate and reduce subjectivity of interactive questioning for manual referrals
- Confirm the connection between an individual and their account details
- Make customer acquisition more efficient by carrying out automated ‘Know Your Customer’ checks
Issues:
- Genuine applicants may delay or reconsider playing whilst they find and send in documentation
- Slow and complicated payout of winnings can put people off playing, increase churn and reduce traffic to your site
- Paying refunds back to a credit card can be time consuming and costly
Solutions:
Benefits:
- Speed up application processing by checking ID instantly at the point of application
- Give players confidence by paying winnings directly to their bank account via Faster Payments
- A Faster Payment will be in the winner’s account the same day as it is issued
- Ensure that the account being credited belongs to the player
- Reduces the cost/complication associated with paying winnings back to a card
Press releases:
OpenBet deal broadens reach of Experian identity and fraud tools to gaming sector.
Case studies:
See how we enabled William Hill to have fast and efficient identity and age verification.