All clients are offered the support of our technical and customer services departments. We can assist you with your account, the data we provide, and access or technical queries.

Business support investigations

  • Tel: 0870 5275 145 (option 1)
  • Fax: 0115 934 4100
  • Mon - Fri: 08:00 - 18:00
  • Sat - Sun: 09:00 - 17:00

Experian e-series Support Desk

  • Tel: 0870 241 2605
  • Fax: 0115 934 4100
  • Mon - Fri: 06:00 - 21:00
  • Sat: 06:00 - 18:00
  • Sun: 08:30 - 16:30

A limited service is available outside these hours.

Business support account management

  • Tel: 0870 5275 145 (option 3)
  • Fax: 0115 934 4104
  • Mon - Fri: 09:00 - 18:00

Call centre

  • Tel: 0870 5275 645 or 0870 5275 145 (option 4)
  • Fax: 0115 934 4108
  • Mon - Sat: 08:00 - 20:00
  • Sun: 09:00 - 17:00