Contact us

0844 481 5887
8:30am - 5pm Monday - Friday

If you would like further information on any of the terms in our glossary or to request a call back with one of our experts, please click on the image below:

Contact an Experian expert

Payment Services Directive (PSR)

These EU rules replaced the Banking Code when they were introduced in November 2009. As well as changing the rules governing how banks deal with their customers, they passed responsibility for day-to-day relations between banks and customers from the Banking Code Standards Board to the Financial Services Authority.

  • © 2015 Experian. All rights reserved