Contact Experian

If you would like further information on any of the terms in our glossary or to request a call back with one of our experts, please click on the image below:

Contact an Experian expert

Service User Grade (Bacs)

The grade assigned to each Service User by Bacs which identifies the actions taken by Voca when processing the users Submissions. Bank Grade is allocated to certain types of submission by financial institutions.

  • © 2014 Experian. All rights reserved