Solution Finder
Win new customers and retain the loyalty of existing ones
In today’s competitive marketplace, brand and service reputation have become the main differentiators in maintaining margins and market share. Poor customer experience drives your customers to your competitors. By ensuring that your customer payment details are correct and can be processed first time, we can help you to simplify your acquisitions process and increase the lifetime value of your customers.
Get your payments right first time
By ensuring that your applicant payment details are correct at the point of sign-up, we can help you improve your customer service by driving Straight-Through-Processing to minimise the number of delays experienced from rejected payments.
Bank Wizard - Improve Straight-Through-Processing by virtually eliminating errors in your UK and International payments data prior to submission.
Bank Wizard Absolute - Extend the capability of Bank Wizard by making the connection between your customer and their bank account details up-front to minimise payments failure and improve your Straight-Through-Processing rates.
Reduce costs
By automating your payments processes and eliminating errors in your payments data, we can help you increase product take-up and minimise customer churn.
Bank Wizard - Reduce payment rejection and repair costs by virtually eliminating errors in your UK and International payments data prior to submission.
Bank Wizard Absolute - Extend the capability of Bank Wizard by making the connection between your customer and their bank account details to reduce the cost of failed payments.
Experian Payments UK and Global Gateway - Reduce administrative costs by consolidating multiple submission systems and negating the need for manual and paper processes.
Data Conversion Service - Convert your existing customer and supplier bank account details to BIC and IBAN without the expense of contacting them for updated details.
Know your customer
By making the connection between your customer and their bank account details in near real-time at the point of sign-up, we can help you comply with increasing regulatory requirements, legislation and best practice guidelines that can add to the complexity of acquiring new customers.
Reduce manual intervention
By automating your payments processes we can help you negate the need for paper and manual verification measures that cause delay and increase drop-off at the point of acquisition.
Bank Wizard - Validate your customer payments data up-front over the telephone or online.
Bank Wizard Absolute - Eliminate the need for paper based authentication measures by making the connection between your customer and their bank account details up-front in near-real time.
Experian Payments UK and Global Gateway - Consolidate and automate multiple payments systems to significantly reduce paper processes and the risk of mistakes or fraud.
Data Conversion Service - Convert your existing customer and supplier bank account details to BIC and IBAN without using staff resource to write to them for updated details.