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Debt Collection & Recovery
We have helped the following clients with their collections and recoveries:
Anglian Water take a proactive approach to collections, with a far more targeted approach to every customer.
Anglian Water (consulting review)
Anglian Water invited Experian to carry out a consulting review of its end-to-end collections processes.
Tallyman has enabled EDF Energy to help recover millions of pounds from ex-customers, proving that it is a highly efficient system for managing, collecting and ultimately reducing customer debt.
The implementation of Tallyman delivered numerous business benefits including a 15% improvement in bad debt.
Severn Trent Water
Severn Trent was so impressed with Tallyman that it established a new division to sell Tallyman systems to other utility companies.
Since the introduction of Tallyman, Welsh Water has seen debt collection costs fall dramatically per customer and has significantly increased its collections rate.