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We have helped the following clients to increase customer value:
asb law wanted to better understand its clients needs, and turned to Experian to help create a client-centric CRM system that would enable it to translate client data into a powerful corporate asset.
Co-operative Financial Services
Co-operative Financial Services receive a 360-degree view of customer borrowing trends and highlights any changes in a customer’s borrowing status.
Coventry Building Society
The Coventry’s use of Delphi for Customer Management has helped it drive in-depth risk analysis of existing customers.
East Kilbride Shopping Centre
East Kilbride Shopping Centre appointed Experian to undertake a series of customer postcode capturing excercises at significant footfall locations.
Experian provided Ekornes with the unique ability to approach both mature and newer markets with a consistent strategy for global expansion, increased sales and growing market share.
Greater Manchester Newspapers
Greater Manchester Newspapers found that MicromarketerG3 offered the best solution in terms of a complete mapping and data analysis system.
Experian helps Hitachi Capital to improve its customer management business processes.
HMV.co.uk approached CheetahMail’s consultancy team to review its e-mail marketing in order to identify new opportunities for revenue growth.
Home Retail Group
Home Retail Group effectively manage customers with a partnership approach at a time of major business change.
North East Lincolnshire Council
Experian’s Residency Checker helps North East Lincolnshire Council increase revenue by £241,000.
permanent tsb chose Probe SM for Retail Banking to deliver capability to the bank far beyond Basel II compliance — the solution was also cost effective compared to other vendor offerings.
The Post Office® approached Experian to build a bespoke classification of its customers to get a better understanding of the value of each customer and the potential demand for new and existing services.
Experian helped PRUPIM to quantify the potential risk relationship associated with each of their varied and geographically diverse portfolio of shopping centres.
Using Experian’s Mosaic Scotland classification has allowed Sense Scotland to lever significant additional value from its current recruitment and open up new income streams.
The City of Edinburgh Council
The City of Edinburgh Council utilised Experian’s Residency Checker solution to improve its eligibility checks on single person discount claims.