Experian's Debt Collection and Recovery suite brings together the company's data, analytics and software assets to provide organisations with an integrated, end-to-end debt management capability.
Experian uniquely combines sophisticated operational and risk management technologies, expert analytics and consulting with a billion bureau records to efficiently deliver unprecedented levels of customer insight and operational performance for debt collection.
Today, more than 90 per cent of the UK's leading banks, building societies and debt collections organisations, as well as many of the UK's largest utility and telecommunications companies, use one or more components from Experian's range of collections services.
Each of the elements within the Debt Collection and Recovery Suite can help an organisation to improve its collections efforts. By blending these capabilities, organisations can start to achieve even greater returns.
Complete and accurate debt collection data
Trace, cleanse, validate and enrich with debt collection data management to ensure you really know your customers
Complete and accurate debt collection data to ensure the right contact, the right details and as much customer data as possible.
Insight into debt collection data
Use analysis through scoring and triggers to fully understand your customers
Insight into debt collection data for an understanding of the behaviour, risk and circumstances of each customer.
Segmentation for debt collection strategy
Use segmentation and apply strategies to accurately target your customers
Segmentation for debt collection strategy development and appropriate and effective actions, timing and communications.
Effective debt collection process management
Implement and manage debt collections activities to improve interaction with your customers
Effective debt collection process management for a streamlined operation where manual tasks are automated, focusing skilled resources for maximum effort.
Expert debt collection consultancy
Expert debt collection consultancy to continually improve debt collection.