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Debt collection & recovery
We have helped the following clients with their collections and recoveries:
Anglian Water
Anglian Water take a proactive approach to collections, with a far more targeted approach to every customer.
Download the Anglian Water case study (PDF) »
Anglian Water (consulting review)
Anglian Water invited Experian to carry out a consulting review of its end-to-end collections processes.
Download the Anglian Water (consulting) case study (PDF) »
EDF Energy
Tallyman has enabled EDF Energy to help recover millions of pounds from ex-customers, proving that it is a highly efficient system for managing, collecting and ultimately reducing customer debt.
Download full EDF Energy case study (PDF) »
Express Gifts
The implementation of Tallyman delivered numerous business benefits including a 15% improvement in bad debt.
Download full Express Gifts case study (PDF) »
Severn Trent Water
Severn Trent was so impressed with Tallyman that it established a new division to sell Tallyman systems to other utility companies.
Download full Severn Trent Water case study (PDF) »
Welsh Water
Since the introduction of Tallyman, Welsh Water has seen debt collection costs fall dramatically per customer and has significantly increased its collections rate.