The COVID-19 outbreak has changed the way we all lead our lives. As we deal with new ways of remote working, juggle family commitments, and quite naturally, worry about the health and wellbeing of our families and loved ones, these are unprecedented times for all of us.
In these moments of crisis, the public will look to large organisations like ours, to do the right thing. Experian has an important role to play in helping everyone through these uncertain times. We recognise the significance of the role we play in the UK economy and we are committed to ensuring that our data services are being used to help, protecting vulnerable people, businesses and communities.
The way we prepare to weather the impact in the short term will be key to making sure its long-term effects are contained as much as possible.
In these times of economic uncertainty, commercial resilience and the ability to maintain business continuity remains the best defence.
UK businesses have been hit hard by the COVID-19 pandemic. This translates to a significant increase in risk for lenders.
Our Chief Economist, Mohammed Chaudhri provides us with context around how the economy has, and is, changing.
We explore some of the key trends to help you navigate what strategies should be prioritised, or amended in order to better protect your business, and consumers.
How to deal with escalating volumes, changing FCA guidelines and high customer expectations – while experiencing the worst frontline staff shortages most have ever seen.
Providing responsible lending without unreasonable risk means taking a new view of consumer affordability, right across the lifecycle.
The unprecedented volatility translates to a significant increase in risk for lenders – in terms of managing both existing portfolios and new credit applications.
In this paper we explore the strategies needed to prepare for, and mitigate, the impact of rising defaults on collections processes.
As we return to normality and businesses begin to reopen, there remains the added challenge of consumer confidence in visiting stores, and spending.
No two lending portfolios will be impacted in the same way. Every business responds differently – some may have more cash reserves, while others may be far more adaptable.
From the point the UK was locked down, it was clear more than half of businesses only held enough cash reserves for a month.
We provide clear advice, calling out the help available, and the practical steps businesses can take to protect themselves and put their business in a stronger position.
Jonathan Westley, Chief Data Officer for Experian UK&I and EMEA, joins Ade O’Connor to discuss the emergency payment freeze agreed by Experian, Equifax and TransUnion.
This podcast discusses the practical steps organisations can take to ensure they get paid on time, as well as discussing other challenges around funding.
Discussion around the recent trends in data breaches and what practical steps companies can take to protect themselves.
If you’re worried about your finances, we want to help give you the guidance you need.
You can find here our latest updates and advice for our clients and for consumers.
In this notice, we’ll explain how your data might be used to tackle Coronavirus and your data rights.
From industry specific news to the latest hot topics, we've got it covered.
Access to our extensive data helps you to understand your customer’s financial status.
Our data can help you make confident decisions to assess affordability quickly and easily.
Access more small business data, to help you get a more comprehensive view of every customer.
Helping you with better decisions, powerful insight and faster decision making.