We love what we do and one of our favourite parts is being able to share the nuggets of insight we gather, our expert knowledge and opinions on the latest trends so we can help professionals and businesses grow. In our ‘Latest Thinking’ pages you’ll find blogs about the latest innovations in data technology, whitepapers on advancements in identity verification and data-driven marketing infographics, to name but a few. From industry specific news to the latest hot topics, we’ve got it covered.
A guide to business risk management in 2020
Risk is changing. Are you ready for the opportunities and challenges? Businesses in the UK and around the world are facing a whole new range of potential risks, both in the short and long-term. As we...
Unlocking affordability – A pivotal tool on the road to…
Nobody was ready for the Coronavirus outbreak, or the pandemic that so quickly unfolded. Its impacts – personal, social and economic – have been, and will continue to be, huge and unprecedented....
How to ease pressure on collections
For collections teams, the coronavirus outbreak has created a paradox. How to deal simultaneously with escalating volumes, changing FCA guidelines and high customer expectations – all while...
The economic impact of Covid-19 on businesses and commercial lending…
It’s clear that the country is facing one of our most challenging economic times. Lockdown meant many businesses were unable to operate. Now as we return to normality and businesses begin to...
Business resilience – Prioritising today to enable tomorrow
“We’re in unprecedented times.” Whilst it’s an overused phrase, it perfectly captures the situation that the world finds itself in. It’s sometimes overwhelming to think about...
Risk in an open data world
In an ideal world, customers would be granted credit only if they can afford to repay in a sustainable manner and without harming their overall financial situation. In practice, this can never be...
What is the Senior Managers and Certification Regime, and what…
SMCR refers to the Senior Managers and Certification Regime (also known as SM&CR) and as a HR professional working in financial services, you’ll have no doubt heard about it in some form,...
How to get the best from your marketing budget
Defining your marketing budget can be tricky, especially as a small business and even more so in these unprecedented times. Our guide aims to help you successfully allocate your marketing spend,...
Risk policies for the ‘New Normal’
UK businesses have been hit hard by the impact of Covid-19. From the point the UK was locked down, it was clear more than half of businesses only held enough cash reserves for a month. Some sectors...
Hot Topics
The impact of income shock on consumers
As the effects of the COVID-19 pandemic ripple through the UK economy, income shock is felt by a significant proportion of the population. Business closures, job losses and massive income uncertainty...
Transforming digital customer experience
In the past, interactions between customers and businesses happened face to face, or on the phone. This was true of every kind of transaction, from applying for a mortgage in a bank branch to cashing...
From hours to instant…the future of digital onboarding is here
Internet disruptors are making our lives easier and more convenient than ever. At the same time, internet brands have become to know what you want to buy almost before you do, and media streaming...
Experian CaaS is proven to reduce underwriting time by up…
Covid-19 is rapidly changing the personal financial circumstances of millions of consumers. Making it difficult for organisations to quickly assess vulnerability and identify customers that need...
How to cope with declining credit quality
The COVID-19 outbreak hit credit applications hard. From the point of the UK lockdown, we saw an initial huge fall in new business, alongside increasing risk among prospective and existing customers....
June spotlight: helping you adapt, survive and thrive
A focus on collections Each month, we analyse how things are continuously changing, or have changed; through our data, and through ongoing industry research. Clearly, trends are changing fast, but...
Protecting your portfolio as the pandemic plays out
With crashing consumer confidence, a period of enforced business closures and life as we know it very much changed, the coronavirus pandemic has created huge shifts in underlying borrowing...
What could you do to tackle the debt collections challenge…
For collections teams, the coronavirus outbreak has created a paradox. How to deal simultaneously with escalating volumes, changing regulatory guidelines and high customer expectations – all while...
By identifying vulnerable customers, you can create better collections strategies
Financial vulnerability has been a significant focus for lenders well before the COVID-19 pandemic began. This is expected to continue, with even more emphasis placed on proactively identifying and...
Our Customers
Case Study: Brooknight Security
Brooknight Security use Experian’s background checking services to speed up employee vetting and improve employment rates. Brooknight Security provide a range of security services to corporate and...
Case study: Saga services
Saga sees instant savings from using Experian’s fraud solutions in their processing. Saga is a British company focused on supporting the needs of those aged 50 and over and currently serves more...