We love what we do and one of our favourite parts is being able to share the nuggets of insight we gather, our expert knowledge and opinions on the latest trends so we can help professionals and businesses grow. In our ‘Latest Thinking’ pages you’ll find blogs about the latest innovations in data technology, whitepapers on advancements in identity verification and data-driven marketing infographics, to name but a few. From industry specific news to the latest hot topics, we’ve got it covered.
7 in 10 plan on investing in analytics (and machine…
In today’s society, we are all leaving digital footprints in varying ways (for example on social media, by filling in forms, online or in apps). These footprints offer insights into our behaviour...
Making the invisible visible
Meet the UK’s ‘Invisible’ population – 5.8 million people who are virtually indiscernible to the mainstream financial system, because there is little or no information available on their...
How is Experian driving innovation through analytics?
As the market struggles to extract true insight from data on their customers Experian are investing heavily into analytics through data labs....
Age verification rules strengthened for online gambling
The Gambling Commission has announced new rules that strengthen the requirements for online gambling operators to verify the age and identity of their customers, with these changes taking effect from...
Faster, quicker customer decisions – now you can
Consumer lending has always been a competitive marketplace, but in recent years the level of competition has increased. Customers have easy access to product and price comparison sites, meaning price...
10 best practices for running a Facebook advertising campaign
Facebook advertising is straightforward to create and manage but to get the best results you need to follow these best practices - free guidance from our...
Employing apprentices – do they need a Criminal Record check?
With the Government’s plans to reach three million new apprentices by 2020¹, it’s becoming more attractive for businesses to employ apprentices, particularly with the introduction of the...
What is first, second and third party fraud?
In the first half of 2017, we saw an interesting trend. Detected fraud shifted from being led by identity theft (third party) to an increase in first party fraud. However, in our latest UK&I...
Putting Online Personalisation Into Practice
It’s easy to think that personalised customer experiences are most suited to physical spaces such as shops, banks or travel agents, where members of staff greet customers (perhaps by name) as they...
Hot Topics
Risk in an open data world
In an ideal world, customers would be granted credit only if they can afford to repay in a sustainable manner and without harming their overall financial situation. In practice, this can never be...
How to cope with declining credit applications and quality
The COVID-19 outbreak is hitting new credit applications hard, with huge falls in new business and increasing risk within both prospective and existing customer pools. So, as a lender, what should...
How to ease pressure on collections processes during the COVID-19…
For collections teams, the coronavirus outbreak has created a paradox. How to deal simultaneously with escalating volumes, changing FCA guidelines and high customer expectations – all while...
A guide to risk management in 2020
Risk is changing. Are you ready for the opportunities and challenges? Businesses in the UK and around the world are facing a whole new range of potential risks, both in the short and long-term. As we...
How data can provide the insight commercial lenders need now
It is already a well-worn adage that these are unprecedented times. But when it comes to managing credit risk it’s a particularly poignant truth. Unprecedented times come with uncertainty, and...
How to reassess affordability in the light of COVID-19
The coronavirus pandemic has hit lending at an uncomfortable time. With growth already slowing and affordability stretched, new income uncertainty is straining customers’ resilience – yet their...
How can Experian help you manage credit risk in a…
The circumstances we find ourselves in are unparalleled and changing daily. The way we prepare to weather the impact in the short term will be key to making sure its long-term effects are contained...
Helping Automotive lenders assess customer affordability in a changing regulatory…
Over the past few years, the guidance from the regulatory bodies has become increasingly clearer for the automotive industry when considering their customers’ ability to pay. If we look back as...
What opportunity does Open Banking present to the public sector?
Working for a Credit Reference Agency as a specialist in the Public Sector a key question I often receive from my clients is: Can we obtain actual income and expenditure data, for the following...
Our Customers
Case Study: Brooknight Security
Brooknight Security use Experian’s background checking services to speed up employee vetting and improve employment rates. Brooknight Security provide a range of security services to corporate and...
Case study: Saga services
Saga sees instant savings from using Experian’s fraud solutions in their processing. Saga is a British company focused on supporting the needs of those aged 50 and over and currently serves more...