Expectation now is such that customers demand access to digital services 24 hours a day, seven days a week – and because of this, service providers require solutions that operate to the same...
Digital customers have quickly grown used to accessing instant services via smartphones – but when it comes to assessing providers, they aren’t interested if one is a bank and another a film...
On an average working day businesses need to make numerous decisions about their customers and prospects – and if they want to make those decisions quickly, and in anything other than a tiny...
Across the lifecycle of a relationship between an individual and an organisation, decisioning technology is revolutionising the way the organisation interacts with the customer. For the uninitiated,...