Content written by Nick Evans

How Experian is innovating: Customised solutions and bite-sized SaaS products

Expectation now is such that customers demand access to digital services 24 hours a day, seven days a week – and because of this, service providers require solutions that operate to the same...

Blog - Mar 2017
Digital customers need serving by digital processes, so how do…

Digital customers have quickly grown used to accessing instant services via smartphones – but when it comes to assessing providers, they aren’t interested if one is a bank and another a film...

Blog - Mar 2017
How automated software helps make fairer, quicker customer decisions

On an average working day businesses need to make numerous decisions about their customers and prospects – and if they want to make those decisions quickly, and in anything other than a tiny...

Blog - Feb 2017
Data and decisioning tools: How small firms can access tech…

Across the lifecycle of a relationship between an individual and an organisation, decisioning technology is revolutionising the way the organisation interacts with the customer. For the uninitiated,...

Blog - Dec 2016