Content written by Richard Howells

Facebook’s transferable log-in is great – would something similar work…

Increasingly, a range of websites offer users the option of logging-in with either their Google or Facebook details. Why? Well, it ensures the user only has to remember one set of credentials and it...

Blog - Nov 2016
Pension providers’ concerns: engagement, cybercrime, going digital

The general public in the UK is clamoring for new digital services and has an expectation that all facets of their lives should, in one way or another, be manageable through desktop or mobile. This...

Blog - Nov 2016
In future, what will customers expect from pension providers?

The savings gap in the UK is significant. People are not putting enough aside to see them securely through the latter part of their lives and need to be encouraged to take financial planning more...

Blog - Nov 2016
In five years, managing a pension could be like managing…

Thanks to last year’s reform of the pension regulations, today’s consumer has greater freedom than ever before over how to invest or spend their...

Blog - Oct 2016
Moving on from paper: simple changes can make big differences…

Across the Life Assurance and Pensions sectors there is a handful of companies with a good standard of digital take-up – some have decent individual-facing websites, while others have impressive...

Blog - Aug 2016
How do pension providers decrease costs and operate more efficiently?

Changes to legislation created a storm in the pensions market last year with regulatory and operational costs driven up as new-found consumer freedoms encouraged customers to move money or otherwise...

Blog - Jun 2016