Content written by Sarah Rutherford

Identity theft and fraud – go to battle with the…

Identity theft is the beginning of a journey, one which often involves fraud, loss and a great deal of distress for those who have had their identities...

Blog - May 2015
Fraud, biometrics and the fear factor

High profile data breaches have alerted us all to the increased risk we’re at from fraud. With criminals accessing the personal information of millions of people the search for new and clever ways...

Blog - May 2015
Fraud – does it have to affect customer experience?

Latest statistics show a marked shift in the level of third-party fraud– where a victim’s identity has been stolen. This trend has developed over the past year and fraud related to stolen...

Blog - Apr 2015
Account Number Portability – The Next Logical Step?

In September 2013 the UK Payments Council launched the Current Account Switching Service, this means that people can switch their current account to a new participating bank and have their new...

Blog - Apr 2015
Their data breach – your problem

Almost daily we read about scary data breaches, there have been some massively high profile cases.  We greet each with a combination of horror and thankfulness that it’s not us that’s let...

Blog - Mar 2015
Four reasons why identity checking isn’t simple

Checking the identity of customers is an important part of doing business for many organisations, but it is not always a straight-forward...

Blog - Feb 2015
Three things to consider as we go cashless

It is predicted1 that we’ll be reaching a UK payments milestone on or about March 8th this year when our use of cash will be overtaken by cashless payment...

Blog - Feb 2015
We really won’t wait!

A recent survey by Interparcel.com1 was reported in the Telegraph on 27th Jan (click here), this showed just how impatient the UK public are – we’re really not willing to wait for...

Blog - Jan 2015
3 Reasons why identity checking customers with personal questions needs…

To protect themselves from account takeover fraud and to protect customers from the effects of identity theft many businesses need to check they are dealing with their genuine customer whenever and...

Blog - Dec 2014
It’s not just account number checking – 3 extra benefits…

Bank account validation is not is not just account number checking. This week our experts take a look into 3 extra benefits our customers are getting from bank account...

Blog - Nov 2014
3 things to be learned from the UK as Faster…

In the UK the Faster Payments system has been up and running for 6 years. We’ve become used to sending and receiving money, if not quite in real-time then much faster than previously; in an...

Blog - Nov 2014
3 occasions when validating bank account data isn’t enough

When I joined Experian almost four years ago I remembered struggling to understand the difference between bank account data validation and verification  – weren’t they both checking that...

Blog - Nov 2014