Content written by Toby Sewell

How data and automation can support your customer’s insurance journey

Data, automation and decisioning to deliver a seamless digital customer experience for insurance. Today’s customer expects a frictionless and personalised customer journey – available anywhere,...

Video - Aug 2019
Understand your business customers to better manage compliance risk

Managing compliance risk doesn’t have to be costly and time consuming Financial Crime regulations that banks, financial services, payment service providers and many other organisations must...

Blog - Jul 2019
Safeguarding £1 million every week to help ensure crime doesn’t…

Global money laundering losses are currently estimated to top US$1 Trillion1 a year, with stolen and illicit funds being used to finance everything from terrorism, the illegal drug trade, people...

Blog - Jul 2019
Trust: The Future Of Business

Create ways to reconnect with lost customers Trust is essential, because of the personal nature of how we interact with firms, and because it is a predictor of advocacy and future business....

Report - Jul 2019
Webinar: How data contributes towards affordability checks for the insurance…

Financial inclusion, including affordability, is a core priority of regulators and businesses. Being able to offer the best-in-class experience and make accurate decisions is integral and an ongoing...

Webinar - Jul 2019
Understanding the supply chain of a decision

How insurance contributes towards financial inclusion and affordability Financial inclusion, such as affordability, is a core priority of regulators and businesses and is causing change. With changes...

Whitepaper - May 2019
How can a single customer view help insurance providers better…

A single customer view can help you reduce the threat of fraud, appropriately communicate with your customers, and, better engage with them too. In turn, this can lead to longer relationships with...

Blog - Nov 2017
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Customer retention is a growing challenge for Life and Pension…

How do you provide the best customer experience if you cannot get in touch with your lost...

Blog - May 2017
What’s the score with broker data enrichment?

Looking to safeguard your customers and yourselves against fraudulent activity? Are you committed to getting the most competitive quotes to people? Broker data enrichment could provide the...

Blog - Dec 2016
Find and reconnect with your ‘lost’ customers faster

Do you find that your customers have moved without providing a forwarding address? Do you struggle to reunite assets? Do you need to reconnect with lost tenants? These are just some of the challenges...

Blog - Oct 2016