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Report

Permission to thrive: The strategic case for life admin support in the workplace

Based on responses from 2,400 UK employees, the latest research from our partner, Great Place To Work, reveals why workplaces that support everyday life admin see higher performance and lower stress.

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Employees with life admin support are 3× more likely to report good work–life balance.

Life admin is something every one of us deals with. Medical appointments. School forms. Financial paperwork. The countless little tasks that keep life moving but quietly drain time and energy. The latest research ‘Permission to Thrive’ from Great Place To Work, created in partnership with Experian, shows just how much these everyday pressures shape how people feel and perform at work.

Based on responses from 2,400 employees across the UK, the research shows that employees who feel supported with life admin are more productive, more focused and less stressed.

Workplaces built on trust are three and a half times more likely to offer this support. Yet only 57 percent of employees say they currently receive it, meaning many people are still carrying a mental load that reduces energy and concentration.

This is not just a wellbeing issue. It affects performance across an organisation.

Download the full report now >

In this report, we cover:

The business case for life admin support

How reducing administrative friction boosts productivity, focus, and problem solving.

Culture insights from high trust organisations

Learn why psychological safety is the engine that makes support scalable and sustainable.

Sector and seniority disparities

See where support is thriving and where employees are being left behind.

The wellbeing uplift

Why supported employees are almost 3× more likely to feel their mental health and financial wellbeing is taken care of.

Practical actions for HR and leaders

Real suggestions to embed micro flexibility, manager training, and inclusive support strategies.

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Permission to Thrive: The strategic case for life admin support in the workplace

Executive Summary

What would it mean for your organisation if every employee regained an hour of productive capacity each week? Not just time spent on personal admin tasks, but relief from the cognitive load that erodes focus, drains energy, and limits discretionary effort.

This study quantifies that impact, providing leaders with insight into how a high-trust culture that enables life admin support is a strategic lever for performance and resilience.

Our UK Workforce Study 2026 revealed that when organisations actively support life admin, employees have higher levels of wellbeing and productivity.
The data is clear: normalising life admin support leads to measurable improvements in efficiency, innovation, and productivity, with ripple effects across retention, advocacy, and overall business outcomes.

Treating life admin support as a core part of your people strategy fosters a culture where it’s safe to ask for help, enables flexible micro-policies, and reduces friction through privacy-safe, consent-based data sharing.