Avoid delays. DBS checks complete in as little as 24hrs, supported by UK-based expert teams. 200,000+ checks a year. Fully digital and ATS compatible.
Find out more Transforming Background Checks with Insight and Innovation
Overview: From manual to mastered: How Experian transformed background checking
Streamlining background checks: Faster, smarter, and tailored for every role
Experian’s HR team faced growing delays and resource challenges in managing in-house background checks.
To improve speed, efficiency, and candidate experience, they transitioned to a tailored, automated solution delivered by Experian’s own Background Checking consultancy team.
The result: faster onboarding, reduced costs, and a more scalable, compliant process—without compromising on quality or care.
Challenge overview
Experian’s HR team faced increasing pressure from resource constraints, long processing times, and rising application volumes. Their manual, in-house background checking process was no longer sustainable—risking delays, higher costs, and the loss of top talent.
A new approach was needed to maintain compliance, improve efficiency, and enhance the candidate experience.
Challenges
- Manual checks caused delays of over 15 days, risking candidate drop-off
- Resource shortages made in-house vetting unsustainable
- Growing volumes strained HR capacity and slowed onboarding
View Experian Profile
Company Bio:
Experian UK, continues to lead in unlocking the power of data to transform lives and create opportunities for individuals, businesses, and society. In 2025, Experian UK demonstrated resilience and innovation amid a dynamic economic landscape.
Experian UK’s purpose—to create a better tomorrow through data—is reflected in its inclusive culture, hybrid working model, and commitment to employee wellbeing. The HR team plays a central role in fostering a high-performance environment where innovation, collaboration, and personal growth are championed.
| |
|---|---|
| Industry: | Business services |
| Founded: | 1996 |
| Head office: | Dublin |
By transitioning to a tailored, automated background checking solution, we’ve cut processing times by over a third, saved tens of thousands in manual effort, and elevated the candidate experience, while maintaining the rigorous compliance standards Experian is known for. This shift from a manual, in-house process to a streamlined, insight-driven solution hasn’t just improved efficiency, it’s become a model for how our HR team can innovate without compromising trust, security, or candidate care.
Solution overview
Experian transitioned from a manual, in-house background checking process to a tailored, automated solution delivered by its own Background Checking consultancy team.
This shift introduced role-based vetting, automation for routine tasks, and enhanced candidate communication—resulting in faster processing, reduced costs, and a more scalable, compliant onboarding experience.
Discover how Experian’s tailored, automated background checking can transform your hiring process.
Explore our background checks solutions
Results
- Automation cut processing times from 15+ to under 10 days
- Consultancy team replaced in-house resource gaps
- Scalable workflows handled rising application volumes
Related Products
Not the right solution for your business? Browse all our products
We have solutions we can tailor for your business needs
Speak to an expert
Case Study
Learn how Bunches improved their delivery rates Bunches is one of the growing online florists in the UK.
Find out how Bunches significantly improved their delivery rates and operational efficiencies using Experian address validation technology and eCommerce integration.
See full story >
Case Study
How did our Meter Insights product help Leeds Building Society?Leeds Building Society is the fifth largest building society in the UK, with assets of £31.6 billion. They provide residential mortgages through a network of approved mortgage brokers and directly to members. As a mutual organisation, they are owned by their members and act in their best interests over the long term.
The switch to Meter Insights data has not only improved data quality and reporting accuracy, but also enabled efficient, cost-effective, and GDPR compliant data access. This has provided greater confidence in their reporting and streamlined the production process.
See full story >
Case Study
Improving operational efficiencies with Experian’s Aperture Data StudioCommitted to operational excellence, Speedy Hire identified data quality as a critical enabler for enhanced decision-making and efficiency.
Seeking a more modern solution to their current tool, they adopted Experian’s Aperture Data Studio to address their challenges.
See full story >Case Study
Experian's UKI Data Office implemented Aperture Data Studio in 2021 to enhance data qualityTheir activities include data onboarding, consulting, and operational data quality. The platform supports various use cases, streamlining operations, improving accuracy, and saving costs. It processes 63+ million consumer records monthly and has new governance features.
See full story >
Case Study
How we helped The Co-operative Bank to deliver more inclusive financial solutions for customersThe Co-operative Bank have been looking at ways to diversify, to deliver more inclusive financial solutions for customers. To achieve this, they are introducing our Ascend Analytical Sandbox, which offers comprehensive market insights and risk management capabilities. This innovative approach aligns with the bank’s commitment to ethical banking and proactive customer support, ensuring that they can meet the diverse needs of their customers while maintaining their high standards of responsibility and care.
See full story >
Case Study
Enhancing data quality with Experian's Aperture Data StudioSt. James’s Place (SJP), a leading financial services provider managing over £184 billion in client funds, faced challenges with inconsistent data, inefficient reporting, and a lack of unified data quality management. To address these issues, SJP partnered with Experian to implement Aperture Data Studio.
This strategic approach has improved SJP’s data quality processes, operational efficiency, and enhanced client and partner satisfaction.
See full story >