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Customer Stories

Mature woman sitting at home on her new sofa
Using data and insights making store location strategy
Location Planning | Marketing
Woman decorating her living room
IKEA elevates business, marketing & store planning
International strategy and planning | Location Planning
Business owner using a tablet
Working together to improve the customer journey
Address validation | Email validation
Woman learning financial literacy and numerical confidence on a tablet
Data for Good – Creating the UK Numeracy Index
Marketing | Segmentation & Targeting
Father and son smiling at home
Focussing cost of living support through data driven insights with Lambeth Council
Marketing | Marketing Data
Woman driving in a car
Advantage Finance and the challenge of scorecards
Consumer credit data | Credit Risk Management
Elderly woman filling up a kettle
Using data and email to support the most vulnerable with Northern Powergrid
Customer data platform | Direct Marketing
Florist standing holding a crate of flowers
Experian helps Interflora make every delivery special
Address validation | Data management
Financial advisor giving advice to a couple
Aperture Data Studio helps Shawbrook create a single customer view
Data management | Data Quality
Small business owner using laptop in workshop
How Metro Bank supported more SME businesses through challenging times
Commercial lending | Consumer credit data
Woman paying for clothes with her mobile phone
New Look keeps data at the heart of operations
Address validation | Data management
A woman sits on her sofa streaming on her digital tablet
Experian drives value across DFS’ retail, delivery and after-sales operations
Address validation | Data management
Man using a mobile phone on the sofa
Experian helps IKEA deliver more personalised and targeted marketing to loyalty program members
Customer data platform | Data Quality
A couple unpacking boxes in the kitchen
Co-Ownership digitise their application journey
Consumer credit data | Originations
A bed showroom manager checking a customer list
Developing a data driven international growth strategy for Swiss Sense
Campaign optimisation | Marketing
Woman lying on couch with credit card and tablet
NewDay harnesses the power of data to responsibly say yes to more people
Affordability Checks | Decisioning
Salford City Council
Salford City Council focus on tackling health inequalities
Local area planning | Marketing
Woman at home on computer
Hughes enhance their decisioning processes to improve credit quality
Consumer credit data | Decisioning
Optima Site Solutions boosts employee productivity and candidate engagement
Data cleansing
Man on a tablet stood by a window
Remediating financial crime checks at a large UK retail bank
Know Your Customer
Girl checking her mobile phone with a bus in the background
Implementing a citizen segmentation to support the development of a more sustainable travel…
Marketing | Marketing Data
Man listening to smart phone with headphones
Bauer Media makes connections with the right audiences
Marketing | Marketing Data
Maintenance engineer monitoring data on a tablet
Wales and West Utilities improve emergency response rates
Data Integration | Data Validation
Senior woman and daughter hiking in mountains
Saga reduces costs through data quality review
Data cleansing | Marketing Data
Young couple reading mortgage application papers
Leeds Building Society transform their mortgage journey
Decisioning
Village group having lunch
Caritas Australia maximises fundraising and donor engagement
Data cleansing | Data Enrichment
The exterior of Melbourne Cricket Club
Melbourne Cricket Club drives member engagement
Address validation | Data Enrichment
Woman packaging box for delivery
Learn how Yodel increased first-time delivery rates
Address validation | Data Enrichment
Bunches delivers “happiness” to customers on every occasion
Address validation | Marketing
Case study: PCF Bank
Affordability Checks | Customer Onboarding
Case Study: Aegon reunite lost customers with pension funds
Debt Tracing | Insurance Risk
Improving Onboarding at Sky: Case Study
Employment Checks
Case Study: Center Parcs
Advanced Data & Analytics | Data management
older-couple-in-kitchen
Ocado: Delivering beyond the doorstep – a positive customer experience
Fraud
people-at-desk
Safeguarding talent and saving c.$14m with predictive workforce analytics
Advanced Data & Analytics | Workforce Planning
Arena Racing: Bringing the Single Customer View to Life
Data management | Marketing Data
Data Management Solutions for Police
Advanced Data & Analytics | Data management
Experian data literacy
Case Study: Timothy James & Partners
Business Credit Checks
girl-with-ipad
Case Study: Rightmove
Data management
woman-in-cafe-on-phone
Case Study: Cleveland Police
Data management
man-in-office-on-phone
Case Study: Central Sussex Councils- reducing Single Person Discount fraud
Fraud
man-in-office-on-phone
Case Study: Cabot Credit Management – reduce risk and improve efficiencies
Data management
older-couple-in-kitchen
Case Study: Schroders Asset Management -improve their start-of-day data rapidly with Experian Pandora
Data management
people-at-desk
Case Study: Royal Trinity Hospice – saves time and money with data cleansing
Data management
Metro Bank: Laying a data quality foundation for customer excellence
Data management
Case Study: Jayex partners with Experian Data Quality to deliver breakthrough patient self-service
Data management
couple-in-cafe
Case Study: Norfolk County Council
Data management
couple-in-car-dealers
Case Study: digitalbox – save £75,000 in wasted marketing spend with email validation
Data management
Case Study: Hinks Haulage
Business Credit Checks
Email Marketing Case Study
Direct Marketing | Email validation
Case Study: Brooknight Security
Employment Checks
Case study: Saga services
Fraud | Insurance Risk
Case Study: Dorset Windows
Business Credit Checks
Boden – Digital Advertising Case Study
Marketing
Case Study: Macildowie
Commercial Risk
Gala Coral Group Case Study
Marketing
The Cooperative Food Case Study
Marketing
Boden Case Study
Marketing
Triumph Case Study
Marketing
Sweaty Betty Case Study
Marketing
Bang & Olufsen Case Study
Marketing
woman-in-boardroom
Case Study: A1 Flue Systems
Business Credit Checks
Case Study: Code Print
Business Credit Checks