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How do you drive a change strategy forward?

No implementation means no innovation – here’s how to get it right Good intentions and ideas are nice to have, but if a business is unable to turn aspirations into new ways of working, then...

Blog - Jul 2017
How can I make my data migration easier to manage?

During a recent Data Migration Roundtable, a delegate confided with me that they were feeling overwhelmed at the thought of having to coordinate and oversee a large data migration project. Coping...

Blog - Jul 2017
Guest blog: The 3 steps for an effective change programme

We’re all aware of how many opportunities there are for us in the insurance sector. But in a large corporate with established systems and processes, effecting change can be...

Blog - Jul 2017
We celebrate “a better today” at London Pride

“Unity is strength when there is teamwork and collaboration, wonderful things can be achieved” Mattie Stepanek At Experian we firmly believe that we can make a difference to society and...

Blog - Jul 2017
Single Customer View: Is yours data quality focused?

Recently we published a paper on single customer view (SCV) by Bloor Research. The author, Philip Howard, explored the roles data quality and master data management play in information management...

Blog - Jul 2017
How technology is bringing insurers new opportunities, by Dan Freedman,…

UK motor insurance is one of the most competitive markets in the world. With new technologies developing rapidly, and new data being generated from connected objects now creating the connected home....

Blog - Jun 2017
Data Portability – does your strategy tick the right boxes…

The impact of the GDPR (or the General Data Protection Regulation) on data strategies is rapidly coming into focus ahead of the 25th May 2018 deadline, the date on which it comes into force. With...

Blog - Jun 2017
The evolution of big data – the ‘6 Vs’

For many organisations there is an elephant in the room – ‘Big Data’. Big Data isn’t new and the term can be misleading. Large data sets have been in existence for many years, built and used...

Blog - Jun 2017
Our new Customer Support Hub – the best bits

At Experian I’m always looking for ways to improve our customer experience and give our clients what they need to exceed their data ambitions. Providing excellent support is hugely important...

Blog - Jun 2017
Data Migration Butterfly Effect

I recently published a Data Migration research study (sponsored by Experian). During a recent interview with Rebecca Hennessy, I also explored some of the key findings and recommendations from the...

Blog - May 2017
5 common data quality myths – setting the record straight

Goldfish have a six second memory. The Great Wall of China can be seen from space. We only use 10% of our brain. Myths have an annoying habit of becoming accepted as truth if enough people hear them...

Blog - May 2017
Know your customer: How a single customer view can help…

Across all industries, customers now expect fast, convenient, personalised responses from their service providers – across multiple channels....

Blog - May 2017