Business Resilience Podcast: Episode 2

Emergency Payment Freeze

Jonathan Westley, Chief Data Officer for Experian UK&I and EMEA, joins Ade O’Connor to discuss the emergency payment freeze agreed by Experian, Equifax and TransUnion.

The payment freeze means consumer credit scores will be protected when people have put ‘payment holidays’ in place as a result of the COVID-19 pandemic.

Jonathan explains what the agreement means for lenders, how they can expect these to be represented on credit reports, and the wider challenges the pandemic poses to the Data Office.