With AI at everyone’s fingertips, we discover how businesses are adapting, what consumers value most, and how compliance needs are changing.
The 2025 Experian Annual Fraud and FinCrime report delves into the views of over 2000 consumers, and 200 UK businesses to determine how fraud is changing and how business priorities are shifting in response to emerging threats.
We uncover how businesses are changing investment priorities to better fight against new and emerging fraud threats. We reveal critical insights into the latest fraud trends, the technologies shaping fraud prevention, and the strategies that are keeping businesses and consumers secure. Learn how you can stay ahead of fraudsters, protect your customers, and enhance your digital security.
Download the report now to equip your organisation with the knowledge and tools needed to thrive in a rapidly evolving landscape.
In this year's report, we cover:
New methods and motives
What’s driving fraud today?
The generation gap
Who is really concerned about fraud?
Identity crisis
The importance of authentication
Striving for compliance
Fighting financial crime with data and technology
A sneak peek into:
UK Fraud and FinCrime Report 2025: Trends and tactics on the frontline of fraud and financial crime
1. No respite in anti-fraud war as AI attacks and counter-attacks proliferate
The hyper-convincing alternate reality being generated by generative artificial intelligence (gen AI) is having very real consequences for UK businesses in 2025.
From deepfake footage and cloned voices to synthetic identities and forged official documents, the technology’s fabrications continue to supercharge the tactics of international crime groups while lowering the technical barrier for lone bad actors.
Deepfakes are being applied to camera feeds in real time, fooling human observers and biometric authentication systems alike. And gen AI is empowering criminals in distant countries to forge coercive emotional connections with UK consumers.
Just 23% of businesses told us they knowingly encountered gen AI related fraud in 2024, but within the first few months of 2025, this had jumped to 35%.
The percentage of retail banks affected has more than doubled from one in five in 2024 to almost half in Q1 2025. Our data shows that digital-only retailers are also at the sharp end of the threat, as are telecom providers.
Did you enjoy the read?
Download the full UK Fraud and FinCrime Report 2025
Understand how businesses are adapting investment priorities in the face of evolving fraud threats.
Further reading
Behavioural biometrics and device intelligence in modern fraud and AML strategies
In this guide, we define behavioural biometrics and device intelligence, the latest regulation, and their use cases in fraud and AML strategies.
Data Catalogue: Cataloguing for Effective Data Governance
Learn about data catalogues and their role in guiding organisations to manage, discover, and utilise vast information resources effectively.
Commercial affordability
Understand business affordability assessments, the process, what lenders should look for, and strategies for improving commercial affordability checks.
4 ways to grow your commercial lending
Finding new, innovative ways to grow your commercial lending portfolio can seem complex. How can you better understand customers and find new opportunities?
Helping TRIVER support small businesses with instant capital in a click
Through advanced data and sophisticated AI, small business working capital provider TRIVER has revolutionised how small businesses access finance.
Support Hub founder members discuss how we can support vulnerable customers
Industry experts joined together at the Cross Sector Industry Summit to share best practices in supporting customers who need additional help .
What is Fraud Prevention?
Many of us know a time when a bogus email encouraged us to click on an untrustworthy link. But what exactly is fraud, particularly when it comes to banking?
Find out how Support Hub is helping our clients
Over three years, we have worked with disability and accessibility experts, charities, and our founding partners to ensure Support Hub can improve access to essential services.
Increasing financial inclusion for SMEs: What commercial lenders need to know
How can commercial lenders help more SMEs access essential finance? We sit down with Mike Conroy, Director of UK Finance, to discuss inclusivity in lending.