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We’re the Headline Partner of Credit Festival

The time is getting close for the Credit Festival and we’re really looking forward to it. We recently announced our partnership with Credit Strategy on a month of digital events that will bring us...

Blog - Oct 2020
Categorise an individual’s income and spend in seconds

As the effects of the COVID-19 pandemic ripple through the UK economy, there has been increased pressure on people’s finances. Although the UK is emerging tentatively from lockdown, the...

Blog - Oct 2020
Insight to action – understanding how affordability is changing in…

Affordability has long been a hot-topic. With rising levels of predeliquency, alongside reduced capacity to afford lending, we have experienced a shift in the industry in response to an emerging...

Podcast - Sep 2020
Webinar: Supporting customers in times of financial hardship while dealing…

What does this look like? Watch our webinar with Credit Strategy where we will explore the role of automation, and technology, alongside what tools that can enhance both customer insight, and...

Webinar - Sep 2020
People-led collections – Why putting customers first is now more…

Supporting customers during times of financial hardship The Covid-19 pandemic, and subsequent recession, has had a dramatic impact on the financial wellbeing of many consumers and business. The...

Whitepaper - Sep 2020
Keeping you and your players safe

Experian’s Affordability solutions assure every player is treated as an individual, helping them meet their needs and goals by better understanding distinct personal circumstances through...

Blog - Aug 2020
Case study: PCF Bank

Read the full story   PCF Bank An in-depth business review helped PCF Bank deliver increase in automated acceptances by more than 33%, reduction in manual intervention by 75% and significant...

Case Study - Aug 2020
How private credit data can be used to enrich insurance…

In a highly competitive, unpredictable and ever-changing post COVID-19 market, the ability to make better informed decisions is critical. Credit reference agency (CRA) data has been used for many...

Blog - Aug 2020
Month in review: Customer affordability, inclusion and vulnerability

Each month, we analyse how things are continuously changing, or have changed; through our data, and through ongoing industry research. This month we are focusing on the impact of Covid-19 on consumer...

Blog - Jul 2020
A guide to artificial intelligence and machine learning

The challenges and opportunities for businesses There’s no doubt that artificial intelligence (AI) represents a huge opportunity for business. Gartner predict that the global AI economy is set to...

Blog - Jul 2020
The impact of income shock on consumers

As the effects of the COVID-19 pandemic ripple through the UK economy, income shock is felt by a significant proportion of the population. Business closures, job losses and massive income uncertainty...

Blog - Jun 2020
Transforming digital customer experience

In the past, interactions between customers and businesses happened face to face, or on the phone. This was true of every kind of transaction, from applying for a mortgage in a bank branch to cashing...

Whitepaper - Jun 2020