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Two colleagues having a conversation in the office.
Age, attitudes and the economy: a look at the factors…

When assessing affordability, the more you know about an individual’s financial situation and behaviours the better. But to understand how their affordability might change over time, and how you...

Blog - Jan 2019
Creating a friction free digital customer experience

The rise of digital created certain expectations about how much easier the digital journey should be for the customer. In reality the customer experience has often been the opposite. Customers are...

Video - Nov 2018
Faster, quicker customer decisions – now you can

Consumer lending has always been a competitive marketplace, but in recent years the level of competition has increased. Customers have easy access to product and price comparison sites, meaning price...

Blog - Oct 2018
Pensions Dashboard – what are the key challenges for the…

Marie Walker of Finance Edge asks Richard Howells, Director of Insurance, Wealth, Life and Pensions at Experian UK & Ireland, to discuss some of the issues for the industry with the pensions...

Blog - Oct 2018
Understanding the tipping point of vulnerability

Today there is an opportunity presented by data and analytics to better understand an individual’s circumstances. To be able to make decisions that are built on more enhanced insight, to therefore...

Infographic - Sep 2018
Risk in an open-data world

In our last White Paper: Rethinking affordability, we explored the increasing role of affordability in lending. At Experian, we welcome the FCA’s distinction between credit risk and...

Whitepaper - Sep 2018
Frictionless fraud prevention

How can you enhance fraud detection and prevention, while delivering great customer experiences based on fast, simple identity and authentication checks? According to our Global Fraud and...

Whitepaper - Sep 2018
10 steps for gaining consent in an open-data world

From the GDPR to Open Banking, the PSD2 to the FCA’s new emphasis on affordability, regulators and government have led a systemic shift towards empowering the customer. Today it is customers, not...

Blog - Aug 2018
NEWS: Bank of England announces interest rates rise. What do…

On 2nd of August the Monetary Policy Committee (MPC), voted to increase interest rates to 0.75% – rising by 25bps, as per our forecasts. This makes interest rates the highest they have been in...

Blog - Aug 2018
Open data can now be categorised to bring value that…

“To extract value from open data, you need to categorise it. When you do, the results are...

Blog - Jul 2018
Rethinking Affordability

One of the most important considerations facing us as an industry is how we manage responsible lending. Last year (2017), the Financial Conduct Authority (FCA) began consulting on proposed changes...

Whitepaper - Jul 2018
Three questions on Open Banking

The most common questions that we are asked about Open Banking relate to three issues: First: is it safe? It is as safe as the online banking services we have used for years. Organisations are...

Blog - Jun 2018