Topic
Content type
Consumer Finances Today

A fresh perspective on the UK’s changing behaviours, attitudes and preferences In this white paper we identify four key financial trends seen in the UK today. We explore how they’ve come about,...

Whitepaper - Nov 2017
How do you prepare for Open Banking? Here are 6…

Business models are shifting and new technical challenges lie ahead with the implementation of Open Banking. Open Banking will provide a much deeper understanding of your...

Blog - Nov 2017
Experian’s fintech map. Driving innovation in partnership

Innovation is important. But, in today’s market – particularly across financial services - innovation can be as simple as meeting the needs of your...

Blog - Oct 2017
Commercial credit landscape: 3 areas of focus to survive and…

Commercial credit in the UK is undergoing huge change. It’s all about the customer. Providers creating a greater emphasis on customer experience will be sure to have an advantage. What’s...

Blog - Oct 2017
Open Banking – Embracing change in Financial Services

The arrival of Open Banking next year will require the financial services industry to become more focused on the needs of the customer. This isn’t a bad thing. Quite the contrary, it offers...

Blog - Oct 2017
The Pensions Dashboard – is it a revolution for the…

The Pensions Dashboard has the potential to revolutionise the industry. Why? It provides a mechanism for pension holders to see and manage their accounts in one...

Blog - Oct 2017
6 approaches for building customer trust and gaining consent for…

As your organisation takes steps to embed Open Banking into your everyday operations, it is important to consider the order of what you need to do. One of the first objectives is to gain consent from...

Blog - Oct 2017
PSD2 and the digital journey

Card Not Present fraud (payment cards, remote banking and cheques), totalled £768.8m last year, +2% compared to the year before. This isn’t surprising given the growth of internet users (2016 was...

Blog - Oct 2017
Digital transformation: banks need to think ahead … but not…

Customers now expect fast, efficient services as part of their everyday lives. Digital transformation is an on-going active programme for most large banks. It costs money, takes time and uses...

Blog - Aug 2017
Guest blog: How machine learning can better equip insurers

From simple one-way analysis to generalised linear models (GLMs) and data enrichment, the insurance industry is still evolving. Machine learning is the next step. It’s already transforming major...

Blog - Aug 2017
Why employees and customers are the best people to reshape…

Once an organisation has mapped its customer journey(s) and identified problem areas, it’s tempting for executives to swoop in and start fixing things through existing strategies and age-old...

Blog - Aug 2017
How do you drive a change strategy forward?

No implementation means no innovation – here’s how to get it right Good intentions and ideas are nice to have, but if a business is unable to turn aspirations into new ways of working, then...

Blog - Jul 2017