Improving Onboarding at Sky: Case Study

Over the last 12 months, Sky have gone through a major change programme focusing on expanding and improving the service offering of their HR Admin teams. They needed a meticulous and compliant, hassle-free screening process, with instant updates and reporting, as well as a full audit trail.


Together with Experian, using the Bulk Upload Service, Sky have improved their screening processes, helping them to achieve their goals.  Experian’s onboarding team spent time with Sky to truly understand every step of their current onboarding and re-vetting journeys, staying close to potential changes and future requirements. They became an extension of the Sky HR team, suggesting solutions that would deliver the best possible result for Sky’s needs, reducing time spent searching for updates and results. 

 

“We have a longstanding relationship with the Experian background checking team. They have been integral in helping us to deliver improvements to our service….”

-Nicola Doherty, Head of HR Administration

 

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