Do governments have a role to play in introducing an inclusive Digital ID? – Experts on #FutureofID

Government’s accountability and responsibility for identity is a debated subject. We heard in our last blog about whether VerifyID  achieved this, or at least made headway towards achieving it.

What was clear from the commentary around this debate was that governments are perceived to play a significant part – and some believe they have made progress in doing so. Thee internet and its replacement for personalised service was questioned – suggesting its role in society now alienates the elderly. However some perceive it not to be a case of the ‘elderly’ being left out, but all vulnerable customers. A vulnerable customer could appear in any demographic group, or any place within society.

Fraud was an apparent concern. But also the countries digital interface where people quite rightly questioned the internet support to such a transformation. What about those living in Wi-Fi limited zones – or those who simply don’t have Wi-Fi or internet connection due to a number of reasons?

The ending discussion was all about education – and like concerns over the viability of implementing a digital ID as a strategy – governments are perceived to be responsible for ensuring people understand the rationale, the purpose and the benefits of moving into a digitally identifiable era.