Our experts are at the forefront of developments in the world of identity and fraud; from cutting-edge technology and industry regulations, to fraud prevention measures and identity verification, you’ll find the latest news here.

Know your customer or lose your customer

Empowered consumers will ultimately decide which lenders have earned their trust, so it’s vital businesses understand their customers' needs to cement long-lasting...

Blog - Sep 2013
Is growth on the horizon?

Revised forecasts for GDP indicates that growth - albeit gradual - may well be on the horizon....

Blog - Aug 2013
Improving conditions allow mortgage approvals

The economic environment is beginning to show some signs of revival despite underlying fragility - reflected by improving conditions for mortgage...

Blog - Aug 2013
The real view of a customer journey

Banking is integral to your customers' lives, and how you choose to engage with them is an integral part of the relationship’s...

Blog - Aug 2013
Reducing Home Move churn and outstanding debt in utilities

In the utilities sector, it is estimated that around £1.5 billion of debt is created during the home move process....

Blog - Aug 2013
12th August 2013: Forward Guidance

Sadia Sheikh assesses the implications of the Bank of England’s forward guidance on monetary policy on interest rate movements and gauges the market reaction to the...

Blog - Aug 2013
Credit today and the new ‘normal’

In a challenging environment, the credit industry is being forced to continually evolve and cope with the trading conditions. Although volumes of new lending are more stable, the credit industry...

Blog - Aug 2013
5th August 2013: Regional Round-Up

Sadia Sheikh summarises the key regional surveys this month to form a view of short-term regional...

Blog - Aug 2013
29th July 2013: UK Consumer Spending Review

Sunita Bali assess the UK consumer outlook from the perspective of the Comprehensive Spending...

Blog - Jul 2013
Yorkshire Water – first UK water company to use data-sharing,…

Yorkshire Water halves litigation costs and improves customer...

Blog - Jul 2013
22nd July 2013: UK Housing Market Update

Sadia Sheikh presents the outlook for house price growth based on recent...

Blog - Jul 2013
Anglian Water delivers new industry-leading debt management programme, saving more…

New approach to collections and debt saves Anglian Water over...

Blog - Jul 2013