An interesting question – let’s explore how our identity community perceive it.
#FutureofID Question 5 – Are companies internal processes one of the biggest barriers to online ID inclusiveness?
— Experian ID & Fraud (@ID_and_Fraud) June 14, 2016
Fintech (financial technology) was named as one of the areas which can help companies invest in online IDs. But overall our contributors believe there will be a lack of willing from companies due to a lack of benefit to them. Case studies could support this – outlining the benefits and cost savings, but also identifying the impact if fraud did happen. Is it a case of dealing with the aftermath, if it happens, or being purposely blind to the concept it could?
@ID_and_Fraud Depends on the organisation. Many won’t see the benefits of cutting fraud until they are affected #FutureofID
— Martina Dove (@curiousshrink) June 14, 2016
@curiousshrink @ID_and_Fraud once businesses see cutting fraud is minimising costs, maximising profit-they’ll see the benefits! #FutureofID
— Arjun Medhi (@ArjunCIPFA) June 14, 2016
@ArjunCIPFA We need more case studies and stories highlighting this for businesses to see the light! #FutureofID
— Richard Howells (@RH_Experian) June 14, 2016
But how much reliance do companies put on technology over people and processes? Does it depend on the infrastructure of the organisation? Does it depend on the company being able to identify an apparent risk of fraud? Or is it that companies are progressing digitally but the individuals simply don’t know the strategy or developments that are happening in the background?
.@ID_and_Fraud It’s not so much the existing processes, it’s the investment in #fintech required to change those #FutureofID
— Tony Nesterov (@nesteroaa) June 14, 2016
Q5: #FutureofID Yes, companies need to understand it’s not just about tech, people & process equally important #infosec
— Neira Jones (@neirajones) June 14, 2016
Yes but that’s not the only issue – internal processes, technology capability and culture are three of a number of challenges #FutureofID
— Richard Howells (@RH_Experian) June 14, 2016
There was no answer – nor is there an answer as to whether the company itself is accountable. What has been clear from all of the debates, regardless of opinion or position on the subject of digital ID’s is that it is perceived to be a sociological movement, one which requires education, coherence and strategy to enforce from a national level to an individual’s needs and ability to capitalise on such a revolutionary movement.