Despite fraud and error in our benefit system estimated to cost £3.5 billion-a-year, we now have a timely opportunity to tackle it head on.
Estimates for public sector fraud indicate £1.6 billion is due to claimant error and £700 million to official error.
The numbers are significant, representing 2.1% of our total benefit expenditure, and clearly make the investment in updating robust anti-fraud and identity systems worth every penny.
But it’s not all bad news, fraud and error in pension credit and jobseekers’ allowance has fallen to their lowest levels ever, while the percentage of benefits overpaid due to official error has also fallen.
The launch of Universal Credit and the related recalibration of benefits provides a timely benchmark to review, assess and tackle fraud, error and debt head on.
Click here to find out how and where we’re already having an impact in helping public sector organisations safeguard their citizens, shore up their cash flow and protect the public purse.