How can you help customers understand their financial health and build a trusted relationship with your business?
Before Covid-19 hit, we were already seeing people being financially exposed, with an estimated 8.3 million consumers over-indebted. The scale of exposure has now been accelerated, with many consumers suffering income shock – and facing unemployment. Recent research by YouGov found that 28% of the UK think that their financial situation has worsened since the…
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