Overview: Bunches delivers “happiness” to customers on every occasion
Bunches is one of the growing online florists in the UK.
Find out how Bunches significantly improved their delivery rates and operational efficiencies using Experian address validation technology and eCommerce integration.
With over 90% of orders sent to recipients other than the purchaser, even minor address errors could lead to failed deliveries, disappointed customers, and wasted stock.
As the business transitioned online, the need for accurate, real-time address validation became more urgent than ever.
Bunches, the family-owned online florist and gift provider, has supported their customer’s special occasions since 1989. As one of the first retailers to deliver flowers by post, they listen to their customers, provide happiness at every stage of the customer lifecycle, and make a positive impact.
Bunches has grown significantly since 1990 and are now a multi-million-pound organisation that delivers to tens of thousands of customers every week.
![]() | |
---|---|
Industry: | Retail |
Established: | 1989 |
Number of employees: | 51-200 |
Partnering with Experian for over two decades, Bunches has continued to implement and upgrade Experian’s Address Validation solutions. These tools not only ensured delivery accuracy but also empowered Bunches to better understand and engage their customer base.
With seamless API integration and real-time address suggestions, Bunches streamlined operations, reduced costs, and enhanced customer satisfaction.
We have solutions we can tailor for your business needs
Speak to an expert