Payments and Collections

Supporting your customers in times of hardship; what does this…

  We have shared the severity of impact caused by the covid-19 pandemic. From an economic, and financial perspective, its implications have caused immediate, and lasting impact.   Today, a...

Blog - Aug 2020
Using data to understand vulnerability and improve collections in a…

COVID-19 has meant that millions of people are now experiencing financial insecurity for what may be the first time, meaning the potential for many more people to fall into debt is increasing.  ...

Webinar - Jun 2020
Payment performance and finance for SMEs
Business Resilience Podcast: Episode 3

Payment performance and finance for SMEs Interim Small Business Commissioner Philip King and Richard Leonard, Head of Data Partnerships at Experian, join Ade O’Connor on the Business Resilience...

Podcast - May 2020
Reducing risk in an unpredictable economic climate

All industries operate in an environment of constant flux, but the explosion of connected digital technology has caused the pace of change to accelerate significantly. In recent years we have moved...

Whitepaper - Jan 2020
Business Tool - May 2019
Utility companies: Reunite your customers with more than £400 million…

Ofgem report that there's over £400 mllion in customer funds held in closed accounts and are urging energy companies to reunite customers with these funds. This presents a huge...

Blog - May 2018
How will payment regulations drive innovation and reduce fraud?

Payment regulations are tightening. Most new and existing rules have a common denominator: the customer. More specifically, the need to know who the customer is and validate their...

Blog - May 2017
Why every organisation taking Direct Debit payments should pay attention…

Direct Debits transformed the way companies took recurrent payments from their customers, making life simpler for all involved. As a payment method, it has efficiency at its...

Blog - Apr 2017
How payments are changing, including the revised Bacs Direct Debit…

How people make payments is evolving. From signatures to chip and pin, from contactless to biometrics and today, payments made by...

Blog - Apr 2017
In five years, managing a pension could be like managing…

Thanks to last year’s reform of the pension regulations, today’s consumer has greater freedom than ever before over how to invest or spend their...

Blog - Oct 2016
Find and reconnect with your ‘lost’ customers faster

Do you find that your customers have moved without providing a forwarding address? Do you struggle to reunite assets? Do you need to reconnect with lost tenants? These are just some of the challenges...

Blog - Oct 2016
PSD2 and open banking: what is the impact for your…

With the recent announcement from the Competition and Markets Authority (CMA) ordering a number of British high street banks to ‘open up’ and adopt the new principles for open banking and the...

Blog - Oct 2016