How HelloFresh developed a personalised strategy to optimise their acquisition

ZSL faced delays in membership sign-up and lost renewals due to inaccurate contact data. Experian embedded Address Validation into ZSL’s Tessitura system, ensuring accurate, validated data for seamless member experiences. 

To meet the UK’s climate goals, around 3 million homes must switch to low-carbon heating by 2030 – a twelvefold increase from current adoption rates.

Nesta, the UK’s innovation agency for social good, is driving this shift by helping energy, tech, and finance sectors better engage future adopters. But to do that effectively, Nesta need to pinpoint who’s ready to adopt and what’s holding others back.

L&Q, one of the UK’s largest housing associations, focuses on developing affordable homes, managing properties and supporting communities. To handle the extensive data generated from this, L&Q relied on Experian’s services.

By combining migration with data quality efforts, L&Q have experienced a seamless migration and established a strong foundation for future growth.

The Right Fuel Card Company (RFC), part of the Edenred Group, supports around 20,000 active customers and processes 1,000 new fuel card applications each month. Their customers range from sole traders to fleet managers – all of whom rely on RFC for streamlined payments and credit to manage fuel costs.

RFC needed a smarter, real-time view of affordability. That’s where we helped.

The car finance ecosystem, like others, has undergone significant changes over recent years, driven by digital innovation, shifting consumer expectations, and increasing regulation. As a result, dealers, brokers and lenders have had to rethink traditional processes.

In assessing potential data partners, EnquiryLabs recognised Experian’s strong position in the market. With most UK vehicle finance lenders already dependent on Experian’s data, it would provide a consistent link between pre-qualification checks and lenders’ own decisioning processes.

Find out how Experian and EnquiryLabs delivered innovation through partnership.

Experian’s mission is to help lenders integrate digital mortgage journeys to drive automation, speed up decisions, and support financial inclusion – giving consumers more control and support.

Since 1875, Leeds Building Society has focused on putting homeownership within reach of more people, especially for first-time buyers. Recently, it began a digital transformation to streamline mortgage applications and improve credit decisioning using new data sources. Central to this is Leeds Building Society’s partnership with Experian, further evolving the automation in the mortgage landscape through the integration of Experian’s Open Banking Service, for seamless bank statement retrieval and underwriter assessments.

We explore the challenges faced and the collaborative journey with Experian to create a modern, consumer-focused mortgage experience in an increasingly competitive digital marketplace.

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