Fullstop Fire & Security Systems Ltd, established in Enfield in 2003, installs and maintains electronic fire and security systems in residential, commercial and industrial buildings. This includes intruder and fire alarms, CCTV and access control systems, along with gate automation and fire extinguishers.

Now with a branch in Medway and an associated but separate Limited Company in Exeter, Fullstop has delivered services for First Capital Connect (now Govia), Tower 42, Devonshire Square, BAE, Singapore Airlines, Grange Motors, Somerset County Cricket Club and leading law firm Michelmores among many others. It has used Experian’s services for more than eight years and Experian’s My Business Profile for the past three years.

Valuable insights

As a security specialist, Fullstop Fire & Security needs to ensure its business credit score is as robust as its systems. This score reassures customers that its finances are stable, including its ability to secure credit and prevent cashflow problems. Firms are reluctant to work with anyone who has a poor credit score in case they run into trouble and fail to deliver.

The management team chose Experian’s My Business Profile to both monitor its own business credit score and see how the company looks to clients.

Explaining further, Managing Director, Dave Robertson said:

“After speaking to our finance consultant, we agreed it would be good to see what other businesses thought of us and how we could use this to grow and attract new business. We decided to go with Experian because it is the market leader in this field and a highly-reputable company. To us, Experian seemed like the obvious choice.”

Fullstop Fire & Security accesses Experian’s My Business Profile around six to eight times a month to assess its credit score and gain an insight into how firms and customers see it.

“Your credit rating is a reflection of how people and businesses assess you and this impacts on your trading,” added Dave.

“Experian’s My Business Profile is easy to use and self-explanatory. It might be a cliché but we’d definitely recommend it – it’s a really valuable business tool.”

Looking ahead

For Fullstop Fire & Security, maintaining financial stability is key to its long-term financial success – and its credit score is a good measure of how it’s performing. By continually improving its score, the firm can access the most preferential rates on business loans and make further investments in staff and equipment. With Experian’s My Business Profile in place, it’s in a strong position to win new and repeat business, as Dave says:

“We’re confident that we can not only hold onto our market share, but continue to make even more progress in the future.”

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