Say YES to a faster customer onboarding process
Using cloud-based software for customer acquisition not only saves you time by automating your onboarding process, but enables you to reduce customer acquisition costs and put your customers...
Safeguarding talent and saving c.$14m with predictive workforce analytics
Read the full story Background Retaining key talent and providing a fulfilling work environment are critical to Experian’s innovation and growth agenda. However, like with many businesses,...
5.8 are credit invisible, and 2.5 are excluded from finance…
In this blog, we explore how the lending industry can make credit more inclusive. More than 5.8 million people in the UK are excluded from large parts of the credit market, either because they have...
The future of HR in a technology and data-driven world
In a world that is more reliant on technology than ever before, there are many questions around how these technologies, particularly artificial intelligence (AI), robotics and automation, are going...
7 in 10 plan on investing in analytics (and machine…
In today’s society, we are all leaving digital footprints in varying ways (for example on social media, by filling in forms, online or in apps). These footprints offer insights into our behaviour...
Can organisations manage customer expectations through data and analytics?
Making the application process easy, is critical. Paper processes are a thing of the past and designing a customer orientated strategy that has longevity and growth opportunities should be the core...
How is Experian driving innovation through analytics?
As the market struggles to extract true insight from data on their customers Experian are investing heavily into analytics through data labs....
Advanced Analytics
Making sense of big data It’s well understood that more data brings more opportunity. But to realise that potential, you need to be able to extract the relevant insight. Before data can be...
Innovation and opportunity: using open banking to drive better customer…
We’ve spoken at length about the advantages open banking will bring. How it will enable us to support our customers better, and improve credit access for those who have previously been excluded....
Risk in an open-data world
In our last White Paper: Rethinking affordability, we explored the increasing role of affordability in lending. At Experian, we welcome the FCA’s distinction between credit risk and...
Data + science = value, true value
When it comes to analytics, data science is front and centre of how a revolution is happening. The financial services, banking and insurance sectors all capture lots of data points and typically...
How Experian solved the Big Data problem of Open Banking…
Today’s digital, data-fuelled economy means many businesses are struggling to extract the right level of insight to inform their operations and decision-making strategies. At the same time, the UK...