How can data and innovation help you make smarter lending…
To find the right customers, you need to gather and analyse the best customer data, then act on it without manual processes slowing things down. Innovative software can help. For many...
When’s the right time to start making more data-driven decisions?
Whether you’re a startup or a medium-sized business, if you want to scale successfully you need to make sure you have the right information at your fingertips. Many businesses are under...
Say YES to a faster customer onboarding process
Using cloud-based software for customer acquisition not only saves you time by automating your onboarding process, but enables you to reduce customer acquisition costs and put your customers...
Safeguarding talent and saving c.$14m with predictive workforce analytics
Read the full story Background Retaining key talent and providing a fulfilling work environment are critical to Experian’s innovation and growth agenda. However, like with many businesses,...
5.8 are credit invisible, and 2.5 are excluded from finance…
In this blog, we explore how the lending industry can make credit more inclusive. More than 5.8 million people in the UK are excluded from large parts of the credit market, either because they have...
The future of HR in a technology and data-driven world
In a world that is more reliant on technology than ever before, there are many questions around how these technologies, particularly artificial intelligence (AI), robotics and automation, are going...
7 in 10 plan on investing in analytics (and machine…
In today’s society, we are all leaving digital footprints in varying ways (for example on social media, by filling in forms, online or in apps). These footprints offer insights into our behaviour...
Can organisations manage customer expectations through data and analytics?
Making the application process easy, is critical. Paper processes are a thing of the past and designing a customer orientated strategy that has longevity and growth opportunities should be the core...
How is Experian driving innovation through analytics?
As the market struggles to extract true insight from data on their customers Experian are investing heavily into analytics through data labs....
Advanced Analytics
Making sense of big data It’s well understood that more data brings more opportunity. But to realise that potential, you need to be able to extract the relevant insight. Before data can be...
Innovation and opportunity: using open banking to drive better customer…
We’ve spoken at length about the advantages open banking will bring. How it will enable us to support our customers better, and improve credit access for those who have previously been excluded....
Risk in an open-data world
In our last White Paper: Rethinking affordability, we explored the increasing role of affordability in lending. At Experian, we welcome the FCA’s distinction between credit risk and...