collection strategy

Reinvigorate and stimulate your cash flow

You’ve all heard it before, cash flow is king. Whether you’ve just set up your business or you’re an established and growing business, a constant flow of cash is key to running a successful...

Blog - Apr 2016
Renewed surge in current account fraud

Detected fraud rate for current account applications soared last year from 73 in every 10,000 applications in January, to 156 in every 10,000 applications in December....

Blog - Feb 2016
Millennials’ work-ethic underpinned by high expectations, bold aspirations and increasing…

The future’s bright in the eyes of Millennials with many willing to work hard, save carefully to get there and a clear idea of what they want out of life....

Blog - Feb 2016
Cash-savvy millennials out-saving their free-spending parents

New research from our Millennial Me & My Money report, reveals nearly half that (45%) of Millennials (18-34 year olds) manage to save at least a quarter of their disposable income every month -...

Blog - Feb 2016
The Changing Face of Collections

Good collections practices are an opportunity to combine sensible business with compassion – and it’s easier to be compassionate when you’re well...

Blog - Oct 2015
Good credit control can help your company prosper

Credit control is important in every company, especially for small to medium enterprises (SME). Every company should ensure they collect their invoices on time and there are procedures in place to do...

Blog - Sep 2015
Collections prevention is better than cure

An effective collections prevention strategy helps to identify those at risk of defaulting before the worst happens, so you can take measures to help them meet their...

Blog - Jun 2015
Protect your customers with affordable repayment plans

With a clear requirement to assess affordability, the challenge for organisations is to do this as quickly and effectively as possible. A streamlined affordability assessment process will allow you...

Blog - Jun 2015
Embrace digital collections

To connect with a new generation of borrowers, lenders need to introduce and embrace digital processes, and that includes adapting existing collections...

Blog - Jun 2015
Be more agile with an automated collections process

Being prepared for potential spikes in collections demand is essential to maintaining an agile and responsive organisation. Our four steps to a more automated process may seem simple, but could make...

Blog - May 2015
Treating customers fairly through the collections process

It has always been important to treat customers fairly, but never before has there been such a regulatory focus on customer centricity across all aspects of business. Here are four steps to reviewing...

Blog - Apr 2015
Data Breach Response: Are UK Businesses Ready for Anything?

Nearly one in five businesses (17%) have been hit by at least one data breach within the past two years – leaving millions of consumers exposed to the risk of fraud and ID...

Blog - Mar 2015