collection strategy

Silver surfers catch the digital wave

Join our webinar Offering your customers a better, safer digital journey, on February 5th, when our team of experts will outline a host of innovative ways to tackle fraud, without disrupting the...

Blog - Feb 2015
Impatience is a virtue when it comes to quick and…

Our research shows that the online gaming community has the lowest tolerance for identity checks at a maximum of just four minutes - significantly lower than other commercial...

Blog - Jan 2015
Eight tips to avoiding fraud on an industrial scale

Commercial fraud is on the rise and the villains are getting faster, smarter and more...

Blog - Nov 2014
Build the fairest, most effective debt collections strategy

As the number of consumers struggling with debt continues to grow, institutions need collections strategies that treat customers fairly, deliver the best business outcomes and minimise operational...

Blog - Oct 2014
Improved insight through Financial Strategy Segments

Get personal and household-level segmentation based on distinct financial lifestyle types comprehensively reflecting factors that directly influence consumer...

Blog - Jul 2014
Plug in to Payments FM

Payments FM gets a...

Blog - Jul 2014
Fraud Report 2014

Right now fraud is a complex and interesting picture, but we’ve covered the how, who and where it’s taking place in the Fraud Report...

Blog - Jun 2014
Turning your credit report into your credit score

Chris McGuckin outlines how your credit report is converted into your credit...

Blog - Jun 2014
How can banking move forward in post-crisis Britain?

Derek Garriock, our Head of Business Solutions and former leader of Sales Transformational Design and Delivery for RBS, scrutinises the changes, challenges and opportunities facing the Banking and...

Blog - May 2014
Prevent Heartbleed becoming a bloody mess

The high-profile software bug highlighted a technological fault line that is set to cause more problems in the future – unless they’re dealt with...

Blog - May 2014
Will MMR rules result in customer frustration?

David Marshall, one of our Senior Product Managers, gives an overview on the impact of the Mortgage Market...

Blog - May 2014
Mobile Britain’s omni-channel banking evolution

Derek Garriock, Head of Business Solutions, outlines the impact digital channels have made in rapidly redefining how customers interact with their...

Blog - May 2014