Collections

Experian celebrates awards at Credit Festival

Throughout November, the Credit Festival will host a number of award programmes to celebrate outstanding achievements across multiple sectors. Experian are delighted to have won the following awards:...

Blog - Nov 2020
Collections Foresight Tool – estimate the volume and value of…

Do you understand how the future collections challenge could affect your business? We have a market-leading capability to overlay forward-looking economic forecasts onto our credit data. This unique...

Blog - Nov 2020
We’re the Headline Partner of Credit Festival

The time is getting close for the Credit Festival and we’re really looking forward to it. We recently announced our partnership with Credit Strategy on a month of digital events that will bring us...

Blog - Oct 2020
Webinar: Supporting customers in times of financial hardship while dealing…

What does this look like? Watch our webinar with Credit Strategy where we will explore the role of automation, and technology, alongside what tools that can enhance both customer insight, and...

Webinar - Sep 2020
People-led collections – Why putting customers first is now more…

Supporting customers during times of financial hardship The Covid-19 pandemic, and subsequent recession, has had a dramatic impact on the financial wellbeing of many consumers and business. The...

Whitepaper - Sep 2020
How increased automation and the use of predictive data can…

We currently live in Volatile, Uncertain, Complex and Ambiguous times – VUCA is the new acronym we are all using in the business world. As businesses and consumers start to face a long recovery...

Webinar - Sep 2020
Trade Payment Performance Data sharing – more important now for…

What a time to be in commercial credit control or collections.  Incredibly challenging times to which we must adapt in order to successfully grant credit, collect money owed and ultimately...

Blog - Aug 2020
Credit collections – the challenges and the opportunities

Right across the financial industry, collections teams are bracing themselves for an incredibly challenging period. How can collections adapt, survive and thrive in the COVID-19 economy and what will...

Blog - Aug 2020
Supporting your customers in times of hardship; what does this…

  We have shared the severity of impact caused by the covid-19 pandemic. From an economic, and financial perspective, its implications have caused immediate, and lasting impact.   Today, a...

Blog - Aug 2020
June spotlight: helping you adapt, survive and thrive

A focus on collections  Each month, we analyse how things are continuously changing, or have changed; through our data, and through ongoing industry research. Clearly, trends are changing fast, but...

Blog - Jun 2020
What could you do to tackle the debt collections challenge…

For collections teams, the coronavirus outbreak has created a paradox. How to deal simultaneously with escalating volumes, changing regulatory guidelines and high customer expectations – all while...

Blog - Jun 2020
By identifying vulnerable customers, you can create better collections strategies

Financial vulnerability has been a significant focus for lenders well before the COVID-19 pandemic began. This is expected to continue, with even more emphasis placed on proactively identifying and...

Blog - Jun 2020