Collections

PowerCurve Originations wins Best Credit Reference and Information Solution at…

Experian’s PowerCurve Originations was awarded ‘Best Credit Reference & Information Solution’ at the first ever Credit & Collections Technology Awards. The Credit & Collections...

Blog - Feb 2018
Collections as we knew it has changed

After the 2008 economic downturn, the industry threw more resources at collections, often with underwhelming results. With the economic outlook for the coming years unclear, you need to be smart...

Blog - Aug 2017
The increasing importance of personalised treatment and customer experience in…

The way a credit provider handles missed payments or financial difficulty is key to customers and their likelihood to stay with and recommend a brand, such as yours. Research shows that more than...

Blog - Aug 2017
Silos just won’t work anymore. But what will? Customer focus.

Figures show the people in the UK owed £1.532 trillion at the end of April 2017. This is up from £1.485 trillion at the end of April 2016 – an extra £886.84 per UK adult. May’s Office of...

Blog - Jul 2017
Find and reconnect with your ‘lost’ customers faster

Do you find that your customers have moved without providing a forwarding address? Do you struggle to reunite assets? Do you need to reconnect with lost tenants? These are just some of the challenges...

Blog - Oct 2016
One in three people prefer to deal with debt online

People struggling with debt prefer to create their repayment plans online to help manage their borrowing commitments. The latest research from Experian highlights a growing trend for individuals who...

Blog - Dec 2015
Credit Risk Management Challenges in Telcos

Vikas Kumar is a senior consultant in Decision Analytics' Global Consulting Practice. He discusses the Credit Risk Management Challenges in...

Blog - Jun 2013
Collections Scoring Models for Autofinance portfolio

Vikas Kumar is a senior consultant in Decision Analytics' Global Consulting Practice. He analyses his experience in Collections Scoring Models for Autofinance...

Blog - Jun 2013
Transform collections unit from a cost centre to a profit…

Collections as a process has evolved from the traditional idea of just collecting dues. Nowadays modern Collections is a combination of science and...

Blog - Feb 2013
Credit and Collections strategy in 2013 – what you need…

Five years after the worst economic crisis of recent years, the economy is still struggling to recover, with economic prospects not improving and risks remain...

Blog - Feb 2013