consumer bureau

Credit scoring boost for 93% of social housing tenants

A massive 93 per cent of social housing tenants would receive a welcome boost to their credit ratings if information about their regular rent payments is shared through the Rental...

Blog - Nov 2013
Steep rise in the prevention of fraudulent credit card applications

Our analysis shows that fraudulent applications for credit cards saw the largest rise in...

Blog - Nov 2013
Protecting the public purse

Up to £178 million of fraud was detected by local government in the last year from 107,000 fraud...

Blog - Nov 2013
Customer acquisition: under the microscope

Regulation, cost pressures and increasing complexity are all adding to credit teams' challenges. Nick Vanstone, Experian Decision Analytics Consultant, looks closer at the challenges of acquiring...

Blog - Oct 2013
Data and the board

Credit risk has become a strategic issue. There has never been a time at which customer insight has been so closely reviewed at board level. Read on to see how financial institutions can adopt new...

Blog - Sep 2013
The real view of a customer journey

Banking is integral to your customers' lives, and how you choose to engage with them is an integral part of the relationship’s...

Blog - Aug 2013
Credit today and the new ‘normal’

In a challenging environment, the credit industry is being forced to continually evolve and cope with the trading conditions. Although volumes of new lending are more stable, the credit industry...

Blog - Aug 2013
Yorkshire Water – first UK water company to use data-sharing,…

Yorkshire Water halves litigation costs and improves customer...

Blog - Jul 2013
Anglian Water delivers new industry-leading debt management programme, saving more…

New approach to collections and debt saves Anglian Water over...

Blog - Jul 2013
Join our Utilities analytics webinar – Guide to scorecards

Reduce customer churn, tackle change of supplier issues, enhance win back and retention within...

Blog - Jun 2013
Altrincham is UK’s provincial identity fraud capital

East Ham, Romford and Bexleyheath are top hotspots for identity fraud in London, while first-party fraud is most prevalent in London with East Ham ranking...

Blog - Jun 2013
Nick Mothershaw, Director Identity and Fraud Solutions, discusses the Fraud…

Join the webinar for first-hand analysis of the past 12 months and emerging fraud...

Blog - May 2013